Thank you for shopping with RAGEClo. We strive to deliver high-quality garments and a smooth customer experience. Please review our return policy carefully before making your purchase.
ALL SALES ARE FINAL
Due to the nature of our limited collections and exclusive drops, all sales are final. We do not offer refunds or exchanges unless your item arrives damaged or defective. By completing a purchase on our website, you agree to this policy.
RIGHT OF WITHDRAWAL (EU CUSTOMERS)
If you are a customer located in the European Union, you have the legal right to withdraw from your purchase within 14 days of receiving your order, in accordance with EU Directive 2011/83/EU. To exercise this right:
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The item must be unused, in its original condition, and with all tags and packaging intact.
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The 14-day period starts the day after you receive the item.
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You must notify us in writing at [email protected] to initiate the withdrawal and request return instructions.
Please note: You will be responsible for return shipping costs. We strongly recommend using a trackable shipping method.
RETURNS & REFUNDS
Once your returned item is received and inspected, we will process your refund to the original method of payment within 14 days. If the returned item does not meet the required conditions (unused, unwashed, unworn), we reserve the right to deny the refund.
NON-RETURNABLE ITEMS
For hygiene and safety reasons, the following items cannot be returned or refunded under any circumstances:
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Underwear
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Socks
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Worn or washed clothing
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Used shoes
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Sale items (marked as FINAL SALE)
DAMAGED OR DEFECTIVE ITEMS
If you receive an item that is defective or damaged upon arrival, please contact us at [email protected] within 48 hours of delivery. Include your order number and clear photos of the issue. We will work with you to resolve the issue promptly, either through a refund or exchange.
QUESTIONS?
For more information about our return policy, contact us at:
📩 [email protected]